Refund policy

A+R Tactics Gear Return & Refund Policy

Every A+R Tactics Gear product is made to order specifically for you. Because we do not maintain preprinted inventory, we are unable to accept returns or exchanges for incorrect size or color selection, change of mind, or buyer's remorse.

Please review product descriptions, color options, and sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

We want you to be happy with the gear you receive. If your item arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 30 days of delivery so we can make it right.

Email info@ar-tactics.com with:

• Your name
• Order number
• A description of the issue
• Clear photos showing the product and the issue

Photos of the packaging and shipping label may also be requested when needed to process a claim.

Once we've reviewed the issue, qualifying orders may be eligible for a replacement or refund.

Sizing, Color & Change of Mind

Because every product is made to order, we cannot offer refunds or exchanges if:

• The wrong size was ordered
• The wrong color was selected
• You change your mind after ordering
• The item fits differently than expected when the item received matches the size ordered and published sizing information

We strongly recommend reviewing the sizing information provided on each product before ordering.

Lost or Missing Orders

If your order appears to be lost in transit or tracking has stopped updating for an extended period, please contact us at info@ar-tactics.com with your order number.

We'll review the tracking information and work with our fulfillment and shipping partners to determine the available options.

If tracking shows that an order has been delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and with the shipping carrier. We will assist with available order and tracking information when possible.

Incorrect or Undeliverable Addresses

Please double check your shipping address before completing your order. Because every A+R Tactics Gear product is made to order, orders that cannot be delivered due to an incorrect, incomplete, or undeliverable address cannot be returned to inventory or automatically reshipped.

Customers are responsible for providing a complete and accurate shipping address at checkout. If an order cannot be delivered because of an address error provided at checkout, a replacement order will need to be placed and additional product and shipping charges may apply.

If you notice an error in your shipping address after placing your order, please contact us at info@ar-tactics.com as soon as possible. If your order has not entered production or shipment, we'll do our best to correct it.

Order Changes & Cancellations

Because products are made to order and can enter production shortly after an order is placed, changes and cancellations are not guaranteed once an order has been submitted.

If you notice an error with your order, contact us as soon as possible at info@ar-tactics.com. We'll do our best to help if production has not already begun.

Questions or Order Issues

If something isn't right with your order, please reach out. We're happy to review the situation and help determine the best resolution available.

A+R Tactics
info@ar-tactics.com
980.408.6940
www.ar-tactics.com